This session provides a structured, practical understanding of what employees need in today's workplace - through both a legal and organisational lens. It explores the core rights employees are entitled to under U.S. law and translates these into actionable strategies for employers.
Participants will gain clarity on how to meet legal obligations while also creating an environment that supports wellbeing, engagement, and performance. The session integrates compliance, leadership behaviour, and employee experience into one cohesive framework.
Failure to meet employee needs is no longer just a cultural issue - it is a legal and financial risk. Misalignment with U.S. employment laws can lead to litigation, reputational damage, and employee disengagement. At the same time, organisations that only meet the minimum legal standard risk losing talent to competitors offering stronger employee experiences.
This session equips leaders and HR professionals with the clarity to stay compliant, reduce risk, and create a workplace that attracts and retains high-performing employees.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.