Understanding Your Audience & Building Customer Avatars

March
26
2026 (Thursday)
Time 10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
115 Days Left To REGISTER
Id: 210495
Instructor
Kathryn E strachan 
Live
Recorded
Live + Recorded

Overview

This session will walk attendees through the process of building customer avatars using research, data, and behavioral insights. We will explore how to gather customer information, identify key pain points, and segment audiences for personalized marketing. By the end of this workshop, attendees will have a clear methodology for creating detailed and actionable customer avatars that guide marketing campaigns and product development.

Why you should Attend

Marketing without audience insights is like shooting in the dark. If you don’t know who your customers are, what they want, and how they behave, you'll waste budget and effort on ineffective campaigns. This session will teach you how to create detailed customer avatars that improve marketing precision and drive conversions.

Areas Covered in the Session

  • The importance of audience research 
  • Methods for collecting customer data 
  • Identifying key customer segments 
  • Understanding pain points and buying behaviors 
  • Creating detailed customer avatars 
  • Using avatars to refine marketing messaging

Who Will Benefit

  • Marketing Managers 
  • Content Strategists 
  • Product Marketers 
  • Business Owners 
  • Sales Teams 

Speaker Profile

Kathryn E Strachan is an award-winning marketing strategist/fractional CMO, speaker, and author of Scaling Success: Building Brands that Break Barriers. With extensive experience in B2B marketing, branding, and agency leadership, she has advised top executives on strategy, customer engagement, and digital marketing transformation. She has spoken at industry-leading events such as Money20/20, London Tech Summit, The Drum, and FinTech Fringe
Access Recorded Version
One Attendee / Group Attendees

Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)