The Architect of Excellence: Why Six Sigma is the Strategic Framework HR Needs

February
25
2026 (Wednesday)
Time 10:00 AM PST | 01:00 PM EST
Duration: 60 Minutes
0 Days Left To REGISTER
Id: 211717
Instructor
Michael W. Gozzo 
Live
Recorded
Live + Recorded
HRCI

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Overview

This program presents a view for HR personnel to understand what Six Sigma is and how the process works.

It will also identify the process of DMAIC and the associated tools that enable the Six Sigma approach to work.  Its application is appropriate in all environments if the intent of an enterprise’s mission is to improve processes.  

Why you should Attend

  • Understand application of Six Sigma in HR
  • Discover the benefits of six sigma in HR
  • Learn where the application of six sigma fits in various HR functions
  • Learn about how the DMAIC process is employed in various HR practices
  • What are the challenges and considerations when implementing
  • How to go about building the sis sigma culture in HR

Areas Covered in the Session

  • What is Six Sigma?
    • The Philosophy
    • The Process
  • Implementation
    • Timetable and infrastructure.
  • Benefits
    • Improved quality of HR processes
    • Efficiency of operational practices and their respective savings
    • Alignment with overall business objectives
  • Utilizing & employing Data
    • Cost of Poor Quality 
  • How to use the DMAIC Process

Who Will Benefit

  • Vice Presidents of HR Operations, Sales and Marketing, Product Development
  • Managers, Directors, Supervisors of HR
  • OTHER AREAS
    • Materials Management, Production, Process Engineering, Quality Inspection, and Order Entry and Contract Administration

Speaker Profile

Michael W. Gozzo, , CPIM, CSCP, CQA is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Recent involvement with Silicon Valley Leaders in Supply Chain Management, Lean Manufacturing practices and ISO include Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design and others.

Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan. He has an Executive Program Master of Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut. He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM). Is also a Certified Instructor (IDP) for APIC/ASCM, internationally.

Mr. Gozzo is the co-author of "Made in America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses which can be customized for the respective client.
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