This session delivers a comprehensive and practical exploration of how AI-particularly tools developed by OpenAI - is transforming HR functions across modern organisations. Attendees will gain a clear understanding of where AI can add value, how to adopt it responsibly, and what future developments mean for HR strategy.
The webinar balances opportunity with risk, covering real-world use cases alongside ethical considerations, governance frameworks, and workforce implications. Participants will leave with a structured roadmap for integrating AI into HR practices while maintaining compliance, fairness, and human oversight.
AI adoption in HR is no longer optional-it is becoming a competitive differentiator. Organisations that fail to understand and implement AI effectively risk falling behind in efficiency, talent acquisition, and workforce engagement. At the same time, unstructured or poorly governed AI use can expose organisations to legal, ethical, and reputational risks.
This session equips HR professionals with the clarity, frameworks, and confidence to adopt AI tools strategically - maximising value while mitigating risk.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.