Mastering the Leap to Management: Skills for New Team Leaders, Supervisors and Managers

Duration:
60 Minutes  
Instructor
Don Phin

Companies want to put their high-potential employees into management roles. Not all will be interested in a promotion, however.

Recorded
Refund Policy
HRCI

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Overview

Companies want to put their high-potential employees into management roles. Not all will be interested in a promotion, however. Talking someone into the role is one of the first mistakes a company could make. Assuming both parties are up for the challenge then the company must follow a process that trains the on both logical/technical skills as well as emotional intelligence. 

This program will take a timeline approach to the first year of a new manager’s career. As with new employees, there is an abbreviated onboarding process. Then it’s a matter of moving from expectations to agreements with the new manager. The bottom line is it’s management’s role to put new managers in a position where they are capable of success. 

Why you should Attend

Interestingly, most people don’t want to be promoted to management. They don’t want the extra work, stress, and accountability associated with it. Of those people brave enough to step up to the management plate, there are many technical and emotional factors that will impact their success and the people they manage. 

We are also facing the Great Quit, and if new managers aren’t handled properly, the people they manage will look for new opportunities elsewhere. 

Areas Covered in the Session

  • Are they good candidates for management?
  • Onboarding the new manager
  • Pre-first day welcome
  • Creating a Wow! first-day experience
  • The 60-Day New Manager Survey
  • Getting to know them
  • Getting to know the team
  • Teaching managers their responsibilities
  • Compliance obligations
  • The emotional traps faced by new managers
  • The continuous dialogue
  • Management buddy
  • Mentor
  • The remote manager
  • And much more

Who Will Benefit

  • HR
  • Recruiters
  • Managers

Speaker Profile

Don Phin has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January of 2014. He worked there for two years as a V.P.

Now in his "wisdom-sharing years," Don loves advising and coaching executives. He continues to inspire with his speaking and training.
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