Leading with Courageous Conversations: Giving and Receiving Feedback That Drives Growth
April
02
2026
(Thursday)
Time
10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
122 Days Left To REGISTER
Id: 210663
Duration: 60 Minutes
122 Days Left To REGISTER
Id: 210663
Instructor
Robert Grossman
Robert Grossman
Overview
Feedback isn't about correction - it's about connection. This interactive webinar teaches leaders how to give feedback that motivates, receive feedback with openness, and transform difficult conversations into moments that build trust and accountability.
Areas Covered in the Session
- Reframe feedback as a tool for growth, not criticism
- Master the "I-Message" framework for confident, respectful communication
- Handle difficult conversations with clarity and empathy
- Learn to receive feedback without defensiveness
- Foster a team culture built on trust, candor, and continuous improvement
Who Will Benefit
- All
Speaker Profile
Robert Grossman is a nationally recognized leadership strategist and executive coach with over 20 years of experience helping organizations build high-performance leaders and cohesive teams. As the founder of Black Diamond Leadership, Robert has worked extensively with Fortune 500 companies, healthcare systems, biotech firms, and mid-sized businesses to strengthen emotional intelligence, improve communication, and foster cultures of trust and accountability.
Robert is the creator of the Leadership Power Quadrant framework and the Key Moment Model-a practical approach to emotional mastery that helps leaders manage their reactions, build resilience, and lead with greater presence and intention.
Certified in Psychological Safety under Dr. Amy Edmondson, Robert’s programs are known for being practical, engaging, and results-driven. His clients include Amgen, Deloitte, Farmers Insurance, and numerous hospitals and health systems across the country.
Robert is the creator of the Leadership Power Quadrant framework and the Key Moment Model-a practical approach to emotional mastery that helps leaders manage their reactions, build resilience, and lead with greater presence and intention.
Certified in Psychological Safety under Dr. Amy Edmondson, Robert’s programs are known for being practical, engaging, and results-driven. His clients include Amgen, Deloitte, Farmers Insurance, and numerous hospitals and health systems across the country.
Access Recorded Version
One Attendee / Group Attendees
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)