3-day Virtual Seminar

Key Communication Skills for (New) Managers

Overview

How do leaders become charismatic and get people to understand and follow their vision? How do good managers direct people to carry out the orders of the day without offending staff or clients?

By developing clear, confident communications, and by understanding how different people at work communicate. Learn to be a better people-manager. 

Welcome to Key Communication Skills for (New) Managers: How to Lead and Succeed in Business!  

Why you should Attend

Business runs smoothly when everyone is using professional communication skills. Without them, business becomes less efficient, less productive and ultimately less profitable. Enhancing the professional communications of yourself, your managers or other staff will instantly give you the ROI that you can see and hear daily. It starts from the top. Create effective teams, manage people with less conflict, get regular buy-in. Welcome to Key Communication Skills for (New) Managers: How to Lead and Succeed in Business!

Areas Covered in the Session

• Defining effective and professional communication
  
• Using the theory of '3V Communications'
  
• Understanding the communication process and our filters
  
• Building rapport:  how to connect to others verbally, vocally and visually
  
• Being assertive but not aggressive
  
• Strategies for dealing with difficult people
  
• Giving and receiving feedback in a positive, constructive way
  
• Employee review/staff evaluation meetings
  
• Learn the DAWA response to criticism

Who Will Benefit

• Great for Managers, Directors, Supervisors, other Executives and Professionals who must contribute, lead and share with staff and upper management