How to Keep Healthcare Staff Motivated and at High Performance Levels
60 Minutes
Janelle Brittain
In just 60 minutes of this session, you will know how to analyze what motivates each person, how to manage the Motivational Gap between higher and lower skilled healthcare staff, and what the 7 key motivators are to get high performance.
The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for
1 HR
(General) recertification credit hours toward aPHR,
Overview
Due tight budgets and healthcare staffing shortages, it can be difficult to keep your staff continually motivated and performing at the high levels the patients expect. Learn how you can light a fire under someone to get them to do what you need them to do, when and how you need for them to do it. In just 60 minutes you will know:
- How to analyze what motivates each person
- What the 7 Key motivators are to get high performance
- How to manage the Motivational Gap between higher and lower skilled healthcare staff
- How to motivate staff during high stress times like mergers, cutbacks and understaffing
OR
- How to turn around staff or a team that has gone "negative"
Areas Covered in the Session
Program Highlights
- Learn the 7 Key Motivators to get high performance
- How to analyze what motivates each person
- Many ways to switch on each motivator
- How to design a team motivation plan
- How to manage the Motivational Gap between higher and lower skilled healthcare staff
- Managing the "Aides" of today vs. the RN's of yesterday
- Capitalizing on the differences between Dr's, RN's and Aides motivations
- How to bring them all together with respect and fun
- How to motivate staff during high stress times like mergers, cutbacks and understaffing
- Recognize the symptoms of dangerous stress
- How to announce the merger or cutback
- How to keep overworked staff motivated
OR
- How to turn around staff or a team that has gone "negative"
- Understand most common reasons why people "go negative
- Receive a treasure chest of ideas to turn negatives into positives
- How to empower them to turn themselves around
Who Will Benefit
- Once you understand the psychology of motivation, you'll have greater insights and learn techniques to use to capture staff's heart, as well as head to increase performance.
Speaker Profile
As an internationally known trainer, speaker, facilitator and Executive Coach, she has helped over 300 clients from Fortune 100 companies to healthcare organizations, to professional associations, to entrepreneurial companies in leadership, team building, managing change, developing management and performance management.
She is the author of six published books, four in healthcare and two recently published business books: Star Team Dynamics: 12 Lessons Learned from Experienced Team Builders and How to Say It: Performance Reviews. She has also produced a training film and a number of CD's.
She holds an Executive MBA and is a Certified Speaking Professional, the highest earned designation from the National Speakers Association. Only 700 people have been able to achieve the CSP worldwide over the last 30 years.
Access Recorded Version
One Attendee / Group Attendees
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)