3-day Virtual Seminar

Growth-Oriented Performance Reviews

Overview

This webinar will explore the best practices for conducting comprehensive and impactful reviews. Participants will learn how to set clear expectations, provide constructive feedback, and develop SMART and actionable goals.  

To ensure meaningful progress, performance metrics should comprehensively evaluate all relevant factors, such as quality, quantity, timeliness, and cost-efficiency.  Additionally, performance expectations must be attainable and clear. Employees should be able to envision the desired outcomes and the steps to achieve them, fostering confidence in their ability to succeed.  We will review the essential components of preparing, delivering and following up with each review.  With more and more employees seeking growth and role clarity, simple career development techniques will be shared, so managers can help their employees clarify their strengths and most optimal next steps.  

Attendees will be equipped with the skills to foster employee growth, improve performance, and strengthen retention and employee contributions. 

Why you should Attend

Annual, quarterly or mid-year employee reviews are a critical component of effective performance management. If they are delivered poorly, they can be a great source of conflict, attrition and/or decrease in employee productivity and engagement. However, if they are well managed, effective reviews foster better employee engagement, retention, innovation and personal development.   

Performance reviews are evolving from focus on past behavior, manager-based input and top-down goals and metrics to a focus on the employee’s future performance. Additionally, there is a movement for shared/aligned goals and feedback from peers, customers, direct reports, as well as the traditional manager rating.  

The financial impact of positive employee engagement is substantial: Harvard Business Review data shows highly engaged companies generate 3.9 times more revenue. Coupled with growth-oriented performance reviews, which boost retention and cut turnover costs, investing in your workforce yields clear financial advantages. 

Areas Covered in the Session

• To understand the importance of a carefully researched, planned and fair annual, mid-year or quarterly review
• To review the importance of creating a positive atmosphere to support collaboration and open communication
• To explain best practice strategies for holding a two-way conversation where managers seek input from the employee in order to better determine next steps and future goals
• To reduce any barriers to giving both positive and “performance improvement” feedback during the year and at the review
• To review simple career path assessments in order to help one-self and others determine optimal next steps
• To discuss how to best document performance behavior before, during and after the annual review
• To discuss the importance of having a mutually agreed upon performance rating scale for more consistent and collaborative evaluations

Who Will Benefit

• Sales
• Customer Service
• Managers
• HR
• Health Care providers
• Account Representatives
• Project Managers
• IT Professionals
• Insurance and Claims Representatives
• Attorneys
• Paralegals
• Risk Management and Product Management Professionals