3-day Virtual Seminar

Essential Communication Skills in a Virtual Environment

Overview

This topic is particularly useful for employees and managers who are new to working in the virtual environment. It will address some fears and uncertainties on the management side such as How do I effectively monitor my team with being a micro manager?

How often should I meet with them?

How do I know they are doing what they are supposed to be doing?

From an employee's side it will address possible concerns such as How do I make sure they know what I am doing? What is the best way to get help?

Why you should Attend

Any one who must manage someone outside of an office setting, or is managed or working in a virtual environment either permanently or temporarily.

It is particularly useful for employees and managers who are new to working in the virtual environment and are concerned about making an impact over the phone or computer without visual cues or are also concerned about how and when to communicate up and down the ladder.

Areas Covered in the Session

• Common communication challenges in the virtual workplace from a manager and contributors' perspective
• Using vocal cues to create a positive communication process- how you say it
• The importance of timing- when to say it
• The importance of the message - what you say- clear, concise and complete
• Communication format-when to email, when to text, when to call and when to skype or zoom

Who Will Benefit

• First Line Managers
• New Managers
• Contributors
• People New to or Frustrated with a Virtual working Environment