Overview
Conducting Behavioral Event Interviews (BEI) is a competency-based interviewing approach that focuses on understanding a candidate’s past behaviors to reliably predict future performance. The topic equips participants with the knowledge and skills required to conduct structured, objective, and evidence-driven interviews that go beyond resumes and hypothetical questions.
This session helps participants understand the principles and methodology of BEI, including identifying critical job competencies, framing effective behavioural questions, and using probing techniques to elicit detailed and authentic examples of past work situations. Emphasis is placed on capturing specific actions, thought processes, and outcomes to distinguish genuine capability from rehearsed responses.
The topic also addresses common challenges faced by interviewers, such as unconscious bias, inconsistent questioning, weak probing, and subjective evaluations. Participants learn how to document behavioral evidence accurately, evaluate responses against defined competency indicators, and make fair and defensible hiring decisions.
Why you should Attend
- Improve the quality and accuracy of hiring decisions by assessing candidates based on proven past behaviours
- Learn a structured and scientific interview approach that reduces guesswork and interviewer bias
- Ask the right behavioural questions aligned to role-specific competencies
- Probe effectively to uncover authentic examples rather than rehearsed answers
- Evaluate candidates objectively using clear criteria and behavioural indicators
- Ensure consistency and fairness across interview panels and hiring managers
- Reduce hiring risks, early attrition, and performance mismatches
- Strengthen your confidence as an interviewer, even for senior or critical roles
- Align talent selection with organizational values and culture
The webinar provides practical tools, real-life examples, and hands-on techniques that can be immediately applied to interviews across levels and functions. It is especially valuable for talent acquisition professionals, hiring managers, HR business partners, and leaders involved in recruitment and selection.
By mastering Behavioral Event Interviews, you can build stronger teams, improve workforce quality, and create a more reliable and defensible hiring process.
Areas Covered in the Session
- Understanding the purpose and principles of Behavioural Event Interviews
- Difference between traditional interviews vs BEI and why BEI works
- Identifying role-specific and critical competencies
- Linking job requirements to behavioural indicators
- Structuring a BEI interview flow from opening to closure
- Framing effective behavioural interview questions
- Using probing techniques to uncover real past behaviours (Situation, Action, Result)
- Distinguishing genuine behavioural evidence from rehearsed or vague answers
- Listening skills and note-taking for BEI interviews
- Avoiding interviewer biases and common evaluation errors
- Assessing responses using competency-based rating scales
- Making objective and defensible hiring decisions
- Handling challenging candidates and incomplete responses
- Conducting BEI for different levels and roles
- Integrating BEI into existing recruitment and selection processes
- Common mistakes in BEI and how to avoid them
Who Will Benefit
Speaker Profile
Dr. Ajay Bakshi is a business transformation leader with over 30 years of experience across sales, operations, risk and compliance, sustainability, corporate governance, and human resources. He has held senior C-suite and board roles, including Executive Board Director, CHRO, Independent Board Director at Nitco Ltd., and Vice President at the National Human Rights Commission of India, and is a TEDx speaker and executive coach to C-suite leaders. Ajay has led large-scale organizational transformations at companies such as Vodafone, Sterlite Technologies, and Prudential, driving initiatives in leadership development, performance management, mergers, and talent strategy across India, the UK, Europe, and Asia. A Mechanical Engineer from MIT Manipal with an MBA, multiple doctoral qualifications, and global coaching certifications, he has over 5,000 executive coaching hours and is widely recognized for his contributions to HR, leadership, and organizational development.